1 of 1 people found the following review helpful
works very well up until the first de-scale,
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This review is from: Francis Francis for Illy X7.1 Coffee Machine, Red (Kitchen & Home)
we were very happy with this product until it came to the descale. after approx. nine months the machine indicated that it required a de-scale. we have followed the procedure without deviation with the appropriate product as supplied with the unit. However following the de-scale the water temperature is not sufficient to drink the coffee and the steam pressure is not great enough to stem milk. we are having to send the unit back to the manufacturers for repair/replacement.