5 of 8 people found the following review helpful
No Warranty contact details and No customer service,
Verified Purchase(What is this?)
This review is from: Sonixx X-Touch Wireless Bluetooth Headphones / Headset with Swipe Control, Mic & Remote for all Smartphones (iPhone / iPad / Android / Windows / Samsung Galaxy / HTC etc.) - Hard Case Included - 3 YEAR WARRANTY (Red) (Wireless Phone Accessory)
Initially I was over the moon with these BUT.....
Update; Ive noted that when Ive had my phones on for some time (I do epic extreme walking..!) the bluetooth starts to lag a bit and jump beats which is a tad irritating. The trick is to switch off the phones briefly then turn them back on and re pair up with your phone / walkman. Resolves the problem. Also the ear pieces hurt after a while and tend to get very, very warm....
They are also large, quite heavy and cumbersome, and slip off if you lean too far.
After 6 months, they ceased to function. Oddly, I couldn't find ANY contact address to contact customer service or to use warranty so contacted Amazon who were excellent and replaced the set immediately. A year on, I've lost an ear pad and contacted the Sonixx website this time about purchasing a replacement pad. Absolute blank. I tried a couple times; they simply ignored me.
My initial effusion in regard to these headphones has definitely paled with their ignorant aftercare.
No matter what good points these cans have, I won't be buying another pair. I'll be getting a set from a company who recognize the importance of aftercare.
Sonixx X-Touch Wireless Bluetooth Headphones / Headset with Swipe Control, Mic & Remote for all Smartphones (iPhone / iPad / Android / Windows / Samsung Galaxy / HTC etc.) - Hard Case Included - 3 YEAR WARRANTY (Red)(191 customer reviews)