Customer Review

5 of 6 people found the following review helpful
5.0 out of 5 stars Excellent Product, Excellent Customer Service, 30 Jan 2013
By 
This review is from: Hauppauge HD PVR 2 Gaming Edition HDMI Capture Device (PS3/Xbox) (Personal Computers)
So i bought the HD PVR 2 a month ago off an ebay seller brand new. I after a few weeks its stopped showing the video on showbiz saying it was already being used. After a week of struggling to fix this problem i eventually called up Hauppauge. I got the best customer service i've ever had. They were so nice, super helpful and knew exactly what they were doing. I had my pc taken control of to find why it was saying it and had a bunch of things installed. The picture showed but arcsoft kept crashing. Today, i recieved a replacement HD PVR 2 in the post, even though i didnt buy it from them directly, and now everything works perfectly. If your looking to record xbox or ps3 with hdmi/composite simply and fast. BUY THIS PRODUCT. this is my first pvr and its so unbelievably amazing. If you have any problems, just contact the hauppauge people. They know what to do :D Thanks Jon
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