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Customer Review

4 of 4 people found the following review helpful
1.0 out of 5 stars So far, so good (but has broke), 16 Jan. 2011
By 
This review is from: Kenwood Turin SJM400 1.7 Litre Kettle, Brushed Metal (Kitchen & Home)
Further edit: spoke too soon after 7 months, the lid no longer stays closed. My conclusion is that kettles that can be filled one handed are a nice idea on paper but just don't last. Have replaced it with a Dualit model with a simple lift-off lid. Reduced from 4 to 1 star.

Edited: after nearly 5 months of fairly heavy use, the lid mechanism has not broken but I don't shake the kettle rigourously to empty it - doing so jars the hinge.

One would think that designing kettles would be a fairly simple task, wouldn't you? Reading the reviews of various models makes one aware that doing so is not quite that easy. This is my 3rd Kenwood cordless kettle. The 1st model's lid release mechanism broke after 8 or so months, meaning the lid wouldn't open. The next model was the Bullet. Ironically, this model received very poor reviews on Amazon for very similar reasons that this model gets such poor ones. However, the Bullet lasted for over 2 years until my girlfriend dropped it, breaking the lid, much to my horror!
Once again, I've bought another Kenwood kettle with full knowledge that it has had many poor reviews. So why take the risk? The Bullet proved reliable despite poor reviews & I prefer a kettle that can boil a mug-full of water so an upright model fits the bill over the more traditional shape. I also wanted a kettle with as large capacity as possible, is quick to boil & has a lid quick release control. This last feature narrows down the number of models available.
This is the 1st kettle I know of that has a plastic window in the lid. The other window that shows the water level is behind the handle. Maybe not as visible as some but does work. The spout is fairly wide & means the kettle can be filled without releasing the lid, especially if you remove the filter. The base is round & allows the kettle to fully rotate. The base has a raised plastic grid that's probably there to reduce noise. This kettle does boil pretty quickly & also lives up to being fairly quiet. The noise some kettles make has often struck me. The lid release button works but needs to be pressed at its lid end which can be slightly awkward. So, after 3 weeks of heavy use, this kettle works fine. Time will tell if the lid release mechanism lasts or not but EU law states that warranty period is 2 years & not one as many people believe (including most suppliers!)
One aspect of this kettle worthy of note is that it's the 1st Kenwood model I've owned that forces the (clear neon lit) On/Off switch into its off position when the kettle is removed from its base. Those with young children would probably prefer this safety feature!
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