148 of 154 people found the following review helpful
Good Price -Poor quality,
Amazon Verified Purchase(What is this?)
This review is from: GRUNDIG GUFSAT02SD Freesat Digital Box (Electronics)
I bought this from hughesdirect on the amazon marketplace, mostly on the back of reviews here, as I had recently had a satellite dish installed and wanted to take advantage of the extra features that satellite bandwith proviedes. As previous reviewers have said, the setup was easy and the installation went without a hitch - it found all the channels and services I expected and presented them in a reaonably easy to navigate EPG and menu.
The problems began when I (shock, horror) wanted to actually watch tv!
Although I got mostly 100% signal (occasionally it dropped to 96%) although I could see the programme in the guide many of the channels reported no signal at all. I did some further research into this on the net and found so many incidents of the same problems with this model it wasnt funny. (I now regret not doing more research before purchase, lesson learnt) I also noted that Grundig have even taken this model off their own website!
I contacted hughesdirect through the amazon site to get a refund, twice, but they didnt reply. Not even a murmer. So now I have a box that doesnt work and no way of getting a refund.
All I can say is warning warning warning! You may well get a box that works (although it appears there is not a very good chance of that), but if you dont you are just throwing money away on what is at best an average piece of kit.
Tracked by 1 customer
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Showing 1-7 of 7 posts in this discussion
Initial post: 26 May 2010 23:35:00 BDT
Mr. C. R. Bartlett says:
hughesdirect .... con artists don't touch them with a barge pole. I also have no responce from a faulty Grundig GUFSAT02SD. even their contact getails are incorrect on the Amazon web site.
Also Amazon are not interested in sorting out the problem.
In reply to an earlier post on 8 Jun 2010 18:03:37 BDT
Barry Rankin says:
Thank you for this info...I was considering buying this box but have now changed my mind.
Posted on 2 Aug 2010 16:03:03 BDT
Last edited by the author on 2 Aug 2010 16:06:35 BDT
Mr. M. R. Keeble says:
I bought this box and dish package through The Radio Times as Freeview was unreliable in my area - two miles from the Oxford transmitter.
When I go to the EPG, most channels say: "No information available".
On my Humax Freeview PVR, EPG works perfectly!
Posted on 12 Aug 2010 20:27:41 BDT
J. Sykes says:
Thank you so much for this information - I believe you have just saved a lot of tears and high blood pressure! - We will look for a different box now.
Posted on 25 Jan 2011 02:00:32 GMT
I've just sighted the Grundig website, and this model is certainly on the site.
Posted on 6 Jan 2012 14:51:36 GMT
Thanks for that - almost bought this but will source something else now.
Posted on 11 Jul 2013 00:48:03 BDT
You are definitely right...GUFSAT02SD is a waste of money...Please do not buy item that you might regret..just avoid this mistake..
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