2 of 2 people found the following review helpful
A wonderful surprise,
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This review is from: Everyone Communicates, Few Connect (Paperback)
I really enjoyed starting this book - I'm not done yet as it is giving me much use for thought. I know someone mentioned the name dropping. This may annoy some, but it is done more in the spirit of acknowledging people who have helped, rather than to boast that he knows them personally! A lot of people helped him by giving input into the book, so for me the experience is enriched by the fact that an online community have participated.
It does give a lot of practical hints and tips, but more importantly it makes you think about motives, thoughts, attitudes and where you need to adjust to improve things for yourself and other people. I wish every company and school had copies!