Customer Review

48 of 54 people found the following review helpful
1.0 out of 5 stars Potentially a good PC but poorly built, 4 Sep 2013
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This review is from: Powerful gaming PC! CSL Speed H4718u (Core i7) incl. Windows 7 - computer system with Intel Core i7-4770 4x 3400 MHz, 1000GB SATA, 16GB DDR3 RAM, MSI Mainboard, GeForce GT 630 4096 MB, USB 3.0, WiFi - the ultimate quad core gaming PC! (Personal Computers)
On paper this PC offers a great mix of performance and value and my first impressions were very positive - it was fast and seemed to meet my needs for video editing - a powerful processor, lots of ram, a reasonable graphics card and USB 3 for fast data transfer.

However, when I came to use the USB 3 ports I found that they were misaligned with the openings in the rear plate and therefore the USB lead could not be plugged in. Two USB 2 ports and a HDMI port were also misaligned and they too were unusable. As the rear plate seemed to be fitted correctly my guess is that the motherboard inside the PC was not fitted correctly to the case.

Needless to say I returned the PC for a refund and, as this was the first time I have returned an item to Amazon (and in view of its value,) I was concerned about how smooth this would be. It turned out to be a very straightforward procedure and my credit card was refunded within a few days - at least I was impressed by Amazons customer service, if not the product!

One final word of warning - when I ordered the PC I first viewed the page showing the version that does not have an operating system but, using a drop down box on that page, I opted to have Windows 7 Home Premium pre-installed. As expected, that selection increased the price (from 589 to 629) but I did not notice that this also changed the HDD specification from 1.5TB to 1.0TB. This should be highlighted by the system as you do not expect anything to change other than the OS and are unlikely to spot a one character change on a page full of information!
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Showing 1-1 of 1 posts in this discussion
Initial post: 17 Apr 2014 22:30:18 BDT
G Force 7 says:
Well presented, but please increase the star rating as you've admitted the components worked and v.fit for purpose except built issues around the usb outlets.
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