Now the public know why we are treated the way we are....,
This review is from: Jobsworth: Confessions of the Man from the Council (Paperback)
Whilst this book may have been intended to show anyone who worked in local government in the 1970s (or thereabouts) they were not alone in the way the system behaved, it also goes some way to explaining why us, the ratepayers, were treated the way we were.
Now I can understand why it took weeks for a reply to a letter. Why I must adress said letter to the man in charge even though he would probably never see it, and why those who dispensed road tax always seemed to be such a surly lot.
Add to this the general bureaucracy of the time and I just have one question to ask, "Can I have a refund on my rates?"
Well actually I have another question, please Mr Malcolm Phillips, how about some more....? (I need all the information I can to sue the b*****s.)