Customer Review

1 of 1 people found the following review helpful
4.0 out of 5 stars Good value mount with 1 small shortcoming (that may not affect you), 17 Mar 2014
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This review is from: Cheetah Mounts APSAMB 32-65" LCD TV Wall Mount Bracket with Full Motion Swing (Electronics)
Takes a while to assemble and fit but does feel pretty sturdy and holds the TV flat against the wall sturdily enough. It definitely does sag a bit - not very much when flat against the wall but a bit more when extended. This means that when the arm is extended the TV has a slight downwards angle (/tilt). Despite the bracket having tilt adjustment you are only able to tilt it more downwards - not upwards which is important to note. When powered up luckily the TV has a good viewing angle so it doesnt cause a massive problem, but does increase the amount of sun glare from the TV. If you are mounting the bracket low down (i.e. eye level) then consider one which has some upwards tilt. Also when looking at the back of the TV, if the power socket is in line with the VESA mounting points then you will need a right angle power cable or it will get in the way of the mount to the TV.

Further update, after writing the review Cheetah contacted me to offer a more sturdy mount, which is exactly that - a more sturdy mount. It was shipped very quickly but has different mounting points so was not a simple swap over to get the new one in place. The replaced mount is made more sturdy by having no twist or tilt adjustment and all metal plates are solid steel (making it a fair bit heavier) and I do think the Amazon version is a more functional and improved mount - you just need to know that there is no upward tilt adjustment which would be nice for Cheetah to add.
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Initial post: 18 Mar 2014 18:15:14 GMT
To: Chris
From: Prism Backdrops Customer Care

Thank you for your comments. We appreciate your time and honesty in reviewing our product. We take all feedback, positive and negative, very seriously. We would appreciate the opportunity to assist you further. Please contact us at your earliest convenience at custresponse@yahoo.com and please include this unique Claim Number in your subject line: 128565. We promise to do everything in our power to rectify your situation. For immediate assistance, you may also contact us directly at 866-602-7742.

Thank you,
Prism Backdrops - Customer Care Department
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