Customer Review

327 of 347 people found the following review helpful
4.0 out of 5 stars Gets me moving, 18 Aug 2013
By 
I didn't buy my fitbit flex from amazon, but rather a high street catalogue shop and in fairness that was because I wanted it then and there as I was about to go running and wanted to try it out.

I already had a fitbit zip which was good but the amount of times I left it on the bedside cabinet meant days went without any tracking. so I thought the wristband would be better for me.

I use the large band and I'm happy that it's comfortable (if not the easiest to put on with one hand - but it won't come off) and I forget it's on my wrist.

I like the sleep tracking function - it has shown me what I already know - I'm a restless sleeper - but no advice on how to change that!

More so that anything else I set a target number of steps on my iphone and throughout the day give it a double tap and see my progress. I've yet to not achieve my goal as I find myself quite competitive and don't want to be beaten by a machine.

The up side of that is I'm spending more time with my dog out long walks and after 3 weeks of using it I've lost 6lbs in weight. my overall goal was to become more active and fit and as a result I knew I'd lose weight but I didn't think it would be that quick.

the iphone app is ok but the web dashboard is much better if you have the time to log in to it. the graphs are more detailed and easier to follow online. there is a fitbit premium service you can join for 39.99 but I did the one week trial and couldn't really see what all the fuss was about.

the flex is well made and easy to use and it's great if you can get your friends into a fitbit - you get a progress chart on your phone and it constantly updates showing who is in the lead for the week with the total number of steps - another great way to get motivated.

I think the price seemed a bit much when I was buying it but now that I have it I enjoy using it.

my only two complaints are:

1. that there is no indication of when the battery is about to go flat - except in the app,

2. that the online fitbit store differs from country to country and the UK doesn't have replacement flex bands yet - there's nothing wrong with mine but it's orange and a bit bright for me - I'd rather have had the slate - but like I said earlier I couldn't wait for the delivery.

I hope this has been useful.
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Comments

Tracked by 2 customers

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Showing 1-4 of 4 posts in this discussion
Initial post: 7 Jan 2014 14:23:04 GMT
Clariana says:
Your last point is especially apt. One of my wristbands got chewed by a dog... Don't ask... and I still haven't been able to purchase a replacement at a civilized price. Very regrettable.

Posted on 25 Mar 2014 09:42:44 GMT
I agree with the above. My only quibble is with the quality of the wrist band. Mine broke after four months use and it was difficult and expensive to get a replacement band.

Posted on 27 Apr 2014 04:24:27 BDT
L. Harvey says:
i have the fitbit one and when ever i've had problems with parts (charger cable and syncing dongle that i've lost) i email them and both times they sent me a replacement free of charge. even when it was just that i couldn't get the website to place my order correctly. now the website does have a full section of replacement parts including the flex wrist band

Posted on 2 Aug 2014 14:13:38 BDT
Hector says:
ref. your troubled sleep see story at 36.00 here

https://www.youtube.com/watch?v=zC7a_gQB9YQ
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