Customer Review

21 of 21 people found the following review helpful
5.0 out of 5 stars An excellent wireless printer. Seems well worth the cost. Handles multiple computers with ease and also prints from smartphones., 13 Aug. 2014
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This review is from: HP Officejet Pro 8620 e-All-in-One Printer (Accessory)
This was a replacement for an Officejet 4500 that had done good service but had started to jam and not scan well. I wanted a wireless printer (my first) but was a little nervous about set-up, complexity and reliability of printing. Also I was unsure how the printer would cope with multiple devices and scanning of multiple documents. Previous reviews reassured me on most of these points. I also wondered whether it was worth the investment, after all there are many good printers available for less.

First impressions are that this is an excellent device. The installation is quick, easy and almost fully automatic. The touch screen is clear and easy to use. Printing works well (although there is a delay mid-page when printing the first page, not a major issue and possibly due to my wireless signal?). Once under way, printing is smooth and fast. Quality is good in absolute terms and relative to the 4500. Blacks are denser, colours more rich (on the same paper stock). I have not checked ppm but it seems in line with the spec. It is good to have a decent sized paper bin. Scanning has been smooth and fast although on one occasion I had to re-feed sheets to get better alignment, possibly I had not set the paper guides properly. I have not used the fax but the facility is there if needed.

I have connected 2 laptops and the printer knows which is which automatically. I can also print from my phone using HP's e-print app. I have not owned the printer long enough to comment on cartridge usage. A replacement set of 4 cartridges is expensive but others have mentioned the low ink consumption of this printer. I don't know if it is significant but this printer does not go through all the cleaning noise exercises that the 4500 used to. I hope this is a good sign.

Overall, very pleased with this printer so far in all respects.
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