Customer Review

37 of 37 people found the following review helpful
1.0 out of 5 stars Poor Product , Terrible Customer Service - AVOID, 15 Dec 2011
This review is from: Luxury 4ft Small Double Size Mattress
Please save your money and do not buy this product! Looks good but was never comfortable for my 10 year old daughter. Only after 6 months springs are protuding and is too uncomfortable to sleep on. I have tried to contact customer service at supplier and Amazon but they have washed their hands and will not help to rectify with a replacement or refund. Go for something more expensive from a reputable company. I am now having to pay for a decent replacement after losing 75 on this product.
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Tracked by 1 customer

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Showing 1-2 of 2 posts in this discussion
Initial post: 7 Nov 2012 21:20:37 GMT
claire t says:
my is the the same a bought a single and a double the springs are protruding through hurts our backs

Posted on 29 Jan 2013 09:07:26 GMT
I had exactly the same problem. They offered me a padded topper which didn't work either. After that they refused to respond to my emails and calls. I ended up like you placing it at my expense.
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Review Details

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4.4 out of 5 stars (56 customer reviews)
5 star:
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4 star:
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3 star:
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2 star:
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