Customer Review

55 of 55 people found the following review helpful
5.0 out of 5 stars Great Printer, 20 Mar 2011
Verified Purchase(What is this?)
This review is from: Brother HL-4150CDN High Speed Network Ready Colour Laser Printer with Auto Duplex (Personal Computers)
Got this printer a couple of days ago for use on my home network. So far it is great. I was a little worried about some of the negative reviews around but the great amazon price and the fact that Brother are currently offering significant cash back persuaded me to take a punt. I think these reviewers probably hadn't spent time understanding the printer! Once I had run the colour calibration, for example, colour and brightness appeared just fine. I use a Canon Pro9000 inkjet for my photography so photo reproduction is not a priority but is certainly very acceptable for a laser printer. B&W printing is very good. There has also been some negative comments about Brother colour laser printers refusing to print further once the page count for the toner has reached the perceived maximum with toner still available. This may be so but is easily sorted by resetting the toner count when needed. This is done through the toner reset menu found by simultaneously pressing the "secure" and "cancel" buttons on the printer whilst the toner door is open. My only very minor negatives so far are that when operating the printer can be rather noisy (but becomes silent in sleep mode) and that the printer is a bit bulkier than I was expecting (should have realised from the dimensions!)

All in all I am very pleased so far and happy to give 5 stars.

**** Just a quick update *****

After just less than a year I noticed white "specks" appearing in solid colour areas of prints. Looked at the drum and it was clear all colour drums (black ok) had a random pattern of dots on them corresponding to the white specks. I contacted Brother through their web site. The service guy quickly called me back and sent me a special cleaning sheet. This had no effect so they imediately offered to send someone round to take a look. The next day I got a phone call asking if I would be happy to replace the drum unit myself (very easy) so they sent one to me with no fuss. The only issue was that I could not reset the drum count (reset menu did not appear following the supplied instructions). This point was raised during a courtesy followup call from Brother. Another engineer called me back and problem solved. All in all brilliant service from Brother.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 22 May 2011 13:57:24 BDT
Peter says:
This looks like a low price for this printer, but do you know print capacity of the toner cartridges supplied with it?

Posted on 15 Jun 2011 10:59:07 BDT
Angela W says:
Thank you for alerting me to the issue with toner showing as empty when it isn't - I followed your instructions and although a bit fiddly to deal with, it works and I can continue to print without replacing the toner.

Posted on 6 Jun 2013 16:47:08 BDT
A. J. Clarke says:
How did you manage to resolve the issue of resetting the drum count? Many thanks in advance.
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