Customer Review

3 of 3 people found the following review helpful
3.0 out of 5 stars A qualified thumbs-up for the Mac product., 12 May 2013
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This review is from: Kaspersky One Universal Security (3 Multi Device, 1 Year subcription) (PC/Mac/Android) (CD-ROM)
I have used Kaspersky Internet Security and associated products for years on a PC and have been very satisfied. Despite being a Mac user since the 1980s I did not allow my last Mac laptop anywhere near the internet. Having recently decided to go all Apple, though, I felt I wanted to have the extra comfort of dedicated internet security. I am unconvinced by the argument from Apple techs that anti-virus programs are not necessary.

Having looked at what is on offer I felt that I would give Kaspersky a try. The "One" package comes with two discs. Disc 2 only contains Kaspersky Anti-Virus 2011 for Mac. Disc 1 has the full Kaspersky Internet Security 2012 suite for PC plus tablet and mobile security for everything except Apple products. Apple as an afterthought is very much the impression this package communicates to me.

Inserting Disc 2 into my new MacBook Pro 2.3 GHz i7 running OSX 10.8.3 it chugged and clunked and failed to load. I couldn't eject the disc either until I restarted the computer and held down the eject disc key. Not an auspicious beginning. The program went through its loading routine fairly easily, if slowly. For years I've been used to updating the previous year's KIS, so maybe it was just subjectively slow in loading. Then it wanted to connect to the internet for updates. It found the website and the download took almost two hours. At the end of that process it had failed to download all the components. I went through the whole process again and the second time it loaded the missing updates. My computer is three months old and, like the ostrich with its head in the sand, I have taken Apple Shop clergy at their word about not needing AV protection beyond what is in OSX during that time. The first shock was that on setting Kaspersky AV 2011 to perform a full check it found ninety-nine instances of malware, mostly sitting in the library. Once again it needed two passes to clean it all out.

At the moment the jury is out for me. I am marking it with three stars because it was slow and needed more than one attempt to perform every stage of the installation and initial sweeps for viruses. The Mac version does not contain a full suite of security products (I miss the mouse controlled keyboard in KIS for use when entering sensitive information) and it is two years behind what is currently on offer for PCs. I don't know if this is significant, but it feels uncomfortable. Now installed and doing its thing in the background I am not aware that my computer's performance has been compromised. I assume it is doing what it is supposed to. I certainly feel better knowing I have at least made an effort to protect myself better. I do not subscribe to the point of view that internet viruses will simply sit on my computer and not have any effect because the operating system does not know what to do with them. It is still possible to pass viruses on to others and I felt I needed to take some responsibility for my part in that chain. Once installed it is very easy to use. I am looking forward to it keeping me and my contacts out of trouble.
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