Customer Review

2 of 3 people found the following review helpful
1.0 out of 5 stars Good but break every time., 28 Mar. 2010
This review is from: Sennheiser CX 300-II Precision Noise-Isolating Ear-Canal Phones - Black (Eco Packaging) (Electronics)
I have to say I can't fault the sound quality and they are very comfortable to wear. They work well to block outside noise too. However having had a variety of sennheiser earphones over the last few years, including these ones, I have to say buy something else. Every sigle pair I've had (about 5) and every pair I have recommended to friends (about 3)have stopped working on one side. With this pair it took a couple of months but some took up to 6 months. It really depends if you are prepared to pay for a new set every few months. If you are then go for them. I'm not any more, there are several reviews saying the same problem so the manufacturers must be aware of the issue but continue to sell faulty goods. I won't be buying this brand again.
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Showing 1-3 of 3 posts in this discussion
Initial post: 28 Mar 2010 21:25:12 BDT
R. Evans says:
I have to agree. Great earphones, but keep breaking after a few months. So keep having to buy new ones!

In reply to an earlier post on 1 Apr 2010 23:28:10 BDT
ollee123 says:
Have to say i have 2 pairs, both are still goinf strong after 3-4 years and neither have broken. Sorry to disagree.

Posted on 12 Apr 2010 10:01:00 BDT
Are you mad? They replaced mine after two and half years - you guys really should get to grips with consumer rights - Doh! even if a product fails after the warranty you are entitled to get things replaced - basically when you purchase something and you expected it to last longer than a year then you are entitled to a replacement. If you quote the right parts of the law then all manufacturers will replace items - sometimes it takes more than one letter and more than one phone call but in the end of the day it's worth it.
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M. Todd
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Location: Edinburgh

Top Reviewer Ranking: 269,316