Customer Review

16 of 212 people found the following review helpful
1.0 out of 5 stars Delivery Problems!, 17 Sep 2013
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= Fun:5.0 out of 5 stars 
This review is from: Grand Theft Auto V (Xbox 360) (Video Game)
So I pre-ordered this game and paid extra for 'Guaranteed One Day Delivery'. The item was dispatched the day before release but the game is a no show today.

I have since received a refund for the extra delivery costs (after complaining) but this doesn't change the fact that their 'guaranteed' service is bogus. I will not be using Amazon for pre-orders ever again.

THE GAME ITSELF DESERVES 5 STARS BUT AMAZON'S SERVICE DESERVES 1. I have been playing the game with a friend since I realised that my game wasn't going to arrive. The game is awesome, though will look and play far better when released on PC.
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Comments

Tracked by 2 customers

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Showing 1-10 of 11 posts in this discussion
Initial post: 17 Sep 2013 23:40:16 BDT
Stephen says:
This is not a review of the game.....! Why would you rate as 1 star just because you're upset with Amazin's delivery service??

Posted on 17 Sep 2013 23:52:27 BDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on 18 Sep 2013 04:13:56 BDT
Don't review the damn game if you're going to review Amazons delivery process then. You yourself say it deserves 5 stars, so give it 5 stars then. This is a place to review the product, not review the service.

Either remove your review or edit it properly.

In reply to an earlier post on 18 Sep 2013 08:32:58 BDT
L Williams says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on 18 Sep 2013 10:45:36 BDT
Stu says:
You have completely misused the review section available to customers of Amazon to preach your drivel to people who are considering buying this product. A very common occurrence that frustrates me to no end and helps absolutely nobody! PLEASE try and understand that customers use these reviews to decide if the PRODUCT is worth buying. THE PRODUCT. You give it one star because you didn't receive it in time and totally put people off buying a product that is actually very good.

In reply to an earlier post on 18 Sep 2013 10:48:58 BDT
L Williams says:
I think the majority of people see through it Stu. It may put off the passing customer who is easily swayed.

In reply to an earlier post on 18 Sep 2013 18:08:57 BDT
John says:
The people who see through it are the ones who click on the one star reviews or read all the reviews in detail. The ones who go on the page and see 4 star as opposed to 5 star or the ones who see there are 17 one star reviews will be put off and think there's something wrong with the game.

Posted on 19 Sep 2013 13:48:03 BDT
W. Noble says:
I do wish Amazon employed people to remove service reviews, or that a seriously downmarked review was enough to auto-remove it.

Posted on 19 Sep 2013 21:23:54 BDT
Paul says:
This is not a review of the item. No one cares about your delivery issues - remove this review.

In reply to an earlier post on 20 Sep 2013 10:14:49 BDT
C. Gordon says:
Oh the stress! First world problems, eh?
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4.6 out of 5 stars (1,656 customer reviews)
5 star:
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4 star:
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3 star:
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