Customer Review

2 of 22 people found the following review helpful
1.0 out of 5 stars Warning - Cannot connect to standard BT phone/internet socket!!!!, 27 Aug. 2013
Verified Purchase(What is this?)
This review is from: Asus RT-N66U - 900Mbps Dual Band Wireless N Router, Gigabit LAN/WAN, 2x USB, Print FTP UPnP VPN Server, IPv6, 8x SSID, Wireless 3D HD content streaming, 3 Year Warranty (Personal Computers)
After reading all the excellent reviews of this unit I went ahead and ordered one.
Imagine my annoyance and disappointment when I tried to connect it all up only to find that they assume that you already own a separate internet modem!!.
I was hoping to replace my ageing and increasingly unreliable Linksys home network device with this unit. However it is not made clear in any of the product information that on it's own it is no use.

So if you want to use this unit for your home internet connection, you must ALSO spend money on a separate modem to plug into your BT phone socket.

Nope. I'm not prepared to spend more money just to get a feature that should be a fundamental part of the product.
Refund request in progress!!
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Comments


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Showing 1-8 of 8 posts in this discussion
Initial post: 29 Aug 2013 00:24:23 BDT
George says:
It's advertised as a router, not a modem router!

In reply to an earlier post on 29 Aug 2013 07:52:04 BDT
Last edited by the author on 29 Aug 2013 07:52:52 BDT
Jonesey says:
Yes, you are right, it is actually just a router BUT if you do a normal product search in Amazon for modem routers, it pops up in the search results right at the top of the page (it is the 3rd one listed in my results). So unless you delved fully into the specs and understood them, you'd assume that Amazon had found the correct items that you are looking for. I did a search for modem routers, Amazon showed me this one, the price seemed reasonable so I went ahead and bought it. The fault is not with the Asus unit itself. The fault is in the Amazon search which found me an unsuitable product which it listed in its top three choices. I have now replaced it with a proper (Asus N55U) modem router and it works just fine.

Posted on 29 Aug 2013 16:44:37 BDT
Wendy says:
yeah, I've had the same exact problem and hoping for a refund

Posted on 1 Sep 2013 11:16:38 BDT
I can understand your annoyance if you thought that this router was also a modem, but it doesn't claim to be one and scoring it down because you didn't read or understand the specifications isn't a fair review. I hope that you get your refund, Amazon are usually excellent about returns, but you ordered the wrong thing.

Posted on 25 Mar 2014 10:08:25 GMT
M. Bennetts says:
This is your fault for ordering the wrong product - if you need a router that also has a built in modem, that is not the fault of this product and you shouldnt score it low because of this.

I want a router without a built in modem - and trying to determine good reviews from bad reviews to decide what to buy is impossible when people give bad reviews due to their own bad choices.

Posted on 19 Apr 2014 17:07:44 BDT
[Deleted by the author on 19 Apr 2014 17:08:40 BDT]

In reply to an earlier post on 19 Apr 2014 18:36:34 BDT
Jonesey says:
Yes, you are right, it is actually just a router BUT if you do a normal product search in Amazon for modem routers, it pops up in the search results right at the top of the page (it is the 3rd one listed in my results). So unless you delved fully into the specs and understood them, you'd assume that Amazon had found the correct items that you are looking for. I did a search for modem routers, Amazon showed me this one, the price seemed reasonable so I went ahead and bought it. The fault is not with the Asus unit itself. The fault is in the Amazon search which found me an unsuitable product which it listed in its top three choices. I have now replaced it with a proper (Asus N55U) modem router and it works just fine.

In reply to an earlier post on 9 Aug 2014 13:46:18 BDT
govi says:
That's not a problem with the router, that's just a problem with amazon's search function, it would be the equivalent of asking someone directions to a shop and getting given the complete wrong directions and then blaming the shop for giving you the wrong directions.
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