9 of 10 people found the following review helpful
Not as good as it could be,
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This review is from: BitDefender Internet Security 2013 - 3 User 1 Year (PC) (CD-ROM)
Unfortunately, inconsistency with different operating systems, annoying incomprehensible messages and identifiers plus lack of technical support once the standard questions have been asked and responses given, makes this product a disappointment.
Be aware, if you have a problem, you will be bounced around by different support personnel whom all ask the same questions and ask for the same information. They appear not able to take in the history and the time between responses can be more than ten days. Finally, if they cannot provide an answer to your problem they stop communicating.
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Initial post: 3 Feb 2013 18:09:05 GMT
I asked a question and support gave me conflicting and actually nonsensical replies, including one to check the DNS server ID was allocated.
How would I contact them in the first place if I had no internet connection?
I must admit, I told them the answer in the end and suggested they had no idea and were clutching at straws.
i suspect the support front end are just desk idiots - the real techs don't answer the question, or emerge into daylight !
Posted on 20 May 2013 08:37:13 BDT
Last edited by the author on 20 May 2013 09:16:54 BDT
David Glasgow says:
Bitdefender is a big letdown, - getting a lot of bad press; - Its also a system resource hog.! AVOID
"Norton or Kaspersky" - even try "Trend Micro Internet Security 2013"
or try it out for one month FREE by: http://www.trendmicro.com/us/index.html :and downloading the preferred choice.
However you can buy the serial code activation here on Amazon.co.uk from a 3rd Party Seller for Peanuts.!
if you buy online you will pay the full price.. which is not cheap..!!
If you want value for money, purchase the Kaspersky 3PC's 2013 cover (1 License= 3PC Package) £23.99 for CD "or" Only "£22.99 for Norton", both as good as each other. "Norton is idiot Proof". Amazon UK is the cheapest for all 3, 'Trend Micro', 'Kaspersky', and 'Norton internet security' 2013, all 3 PC's in one CD License.
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