238 of 253 people found the following review helpful
WARNING: check Part 2 of Return of the King on receipt,
This review is from: The Lord of the Rings Trilogy (Extended Edition Box Set) [DVD] (DVD)As soon as you receive your extended-edition box set from Amazon, I suggest you check that the second disc of Return of the King plays correctly. Mine is labelled "Part 2" but actually contains the German version of the Appendices Part 6 disc. I imagine someone messed up the duplication as others have reported this problem but so far not on Amazon.co.uk.
I hope this advice helps prevent the disbelief and disappointment that I have just experienced.
POSTSCRIPT: Both Amazon and the UK distributors responded quickly and courteously to solve this for me, so no complaints there.
Tracked by 1 customer
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Showing 1-10 of 23 posts in this discussion
Initial post: 1 Jan 2008 21:21:37 GMT
Last edited by the author on 1 Jan 2008 21:37:24 GMT
Ms. S. K. Litchfield says:
Just found out my copy has the same problem. I watched the first 2 and a half! back to back and didn't expect to be unable to watch the last disc. Amazon must be aware of this to replace it so quickly. I hope my replacement is as easily sorted.
In reply to an earlier post on 8 Jan 2008 12:04:15 GMT
K. Saikia says:
And so did I. Just that instead of German, the appendice is in English. Hoping that I don;t have any problem either.
Posted on 12 Mar 2008 13:13:51 GMT
Roger McCarthy says:
I got this on rental from amazon and they sent me the faulty second disc twice - however the third time was correct so if you report the error and keep requesting replacements eventually you should get the right one.
Posted on 16 May 2008 13:45:44 BDT
A. Waton says:
Do you have a contact for the UK distributor?
I was bought this as a present over a year ago and hove only just discovered the problem.
Amazon are saying that they cannot help as it was so long ago.
Posted on 21 Jul 2008 23:33:18 BDT
Jolana Stonawská says:
I am from the Czech Republic and I ordered this great DVD collection 2 days ago. I have just received a message that Amazon had dispatched it. Now I am afraid that my copy will be also faulty. Is this problem with wrong disc frequent? If it occured, would it be possible to solve it even from the Czech Republic? I have been looking forward to purchasing it for such a long time, now I am afraid of disappointment.:( It should be delivered on Monday...
Posted on 29 Sep 2008 16:07:30 BDT
Last edited by the author on 29 Sep 2008 17:15:05 BDT
Hi there, I've just discovered it on mine too. I have called suppliers and e-mailed New Line Cinema and Entertainment Film distributors directly and am awaiting a response. Will update as soon as I hear anything.
In reply to an earlier post on 6 Feb 2009 11:16:51 GMT
P. C. Edwards says:
I've got the same problem - DVD collection was bought as a present, not from Amazon, but HMV. Unfortunately I don't have the receipt. I've tried Amazon and they can't help. I've tried Entertainment Film distributors and they won't respond.
Posted on 5 Jul 2009 09:56:18 BDT
Carol Fletcher says:
Same problem over here, except I didn't buy the full boxset - I only bought Return of The King. I was lucky enough to have bought it only 5 weeks ago from a seller who was very helpful and offered me a full refund because they didn't have anymore in stock and weren't planning to get any more in.
I guess the hunt for a copy that actually works begins here...Anyone know if Amazon are still churning out the faulty ones? Or have they all been taken out of circulation yet?
In reply to an earlier post on 13 Aug 2009 11:39:05 BDT
M. Lahtinen says:
Well, I am not sure about single edition of the movie, but this extended version box set doesn't seem have the problem anymore, since my copy worked perfectly.
Posted on 16 Nov 2009 01:19:21 GMT
D. Kitchener says:
Lol i got aumin similar i got the original trilogy set (not extended) but still had special features disk for each one, and for fellowship of the ring i got half of the extended one on the disk and the 'special features' disk happened to be the standard film...im like eh? no spec features instead 1 and a half films.