Customer Review

114 of 117 people found the following review helpful
2.0 out of 5 stars Not a true combination oven, 15 July 2011
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This review is from: Panasonic CT-559WBPQ Combination Microwave Oven (Kitchen & Home)
The Panasonic Slimline Combination Microwave oven was purchased to replace an 8yr old Belling Combination oven,that had been a
well used item, until the convection oven stopped working.
It was a very good price from Amazon and arrived very quickly,It looked neat and modern on the worktop,but when cooking on convection.
Which is a normal oven, even though the oven was preheated. within a short time the top of the food (pie, tart etc ) was burnt black
if it had been left for the reccomended time I guess there could have been a fire? I contacted Panasonic and they explained that on this
and some other combination microwave ovens the heating source for the convection oven was the grill and to avoid burning the top of some
types of food you would need to shield the food with foil.
I replied to panasonic that this had not been advertised and if it had been I would have chosen a different oven, but recieved no reply
I then contacted Amazon who told me to send it back at their expense for a refund.
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Comments

Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: 20 Aug 2011 15:16:51 BDT
J. Alcock says:
i have just bough the same microwave and i fully agree with the comments made. i am really disapointed that it uses the grill for pastry.

Posted on 26 Nov 2011 14:41:31 GMT
Happy-buyer says:
I was just about to order this combination microwave oven untill I read this review. I am having to think again, hoping that I would come across another review to say that panasonic have done something to remedy this fault.

Posted on 27 Oct 2012 15:48:43 BDT
The Diplomat says:
I was under the impression you cannot use foil in a microwave oven.

In reply to an earlier post on 6 Dec 2012 17:54:22 GMT
Muffet says:
You can use foil when the microwave is on the Combination, Grill or Combination + Grill. BUT no accounts on Microwave setting!!! There will be a huge firework display if you do so!

Posted on 17 Dec 2012 00:14:37 GMT
Cloudberry says:
I found the lack of proper convection disappointing too, having been a satisfied owner of this oven's predecessor, which lasted 10 years until the turntable gave up the ghost. I've had this substandard oven exactly 2 years to the day, have had to resort to baking pies, quiches etc in my standard oven to avoid burning stuff to a crisp and now the oven light has just gone. The manual states that you have to get an approved technician to replace. For the cost of labour and part, I think I'm just going to cut my losses and get rid but I'll never trust the name of Panasonic to signify a quality product again.
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