Customer Review

4 of 4 people found the following review helpful
2.0 out of 5 stars Unstable with MS Office 2007 and Windows 7, 5 Mar 2010
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This review is from: Parallels Desktop 5.0 English (Mac) (DVD-ROM)
In December 2009 I bought Parallels Desktop 5.0 English (Mac) as it promised seamless operation of Windows and its applications on a Mac. I immediately experienced problems with stability of MS Office applications - Word and Outlook - and contacted Parallels throught their telephone helpline (in the US) and by email. Despite removing and reloading the program and implementing the Parallels support team's suggestions and updates, the instability with Word and Outlook remains. The crashes happen often, but not exclusively, when performing a spell check or find function in Word or Outlook. The last suggested 'fix' from the support team was to contact Windows. However, I have the same versions of Windows Ultimate 7 and MS Office 2007 working perfectly on my Dell desktop PC so believe the problem is with Parallels and not Windows or Office. The support team appears to lack knowledge of this product and seems extremely keen to close down the reported fault before a solution has been found. I believe Parallels 5 has been put on the market without first being fully tested and debugged to make it compatible with Windows Ultimate 7 and MS Office 2007. Working with Word and Outlook on my MacBook Pro with Mac OS X Snow Leopard v10.6 is frustrating and anything but seamless. On the plus side the other MS Office applications work OK. My advice would be to consider buying another Mac/Windows application, or wait until this one is fully debugged.
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3.3 out of 5 stars (19 customer reviews)
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