Customer Review

5.0 out of 5 stars Happiness is found in doing, not merely possessing., 7 July 2012
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This review is from: Delivering Happiness: A Path to Profits, Passion and Purpose (Paperback)
One of the best business books I have read in a long time. If you are thinking of starting your own enterprise or need further motivation to take your venture to the next level, then this book should be high on your list of priorities.

The author, who happens to be the owner of online shoe retailer Zappos, has a very humble, honest and open minded attitude to both life and business and each page highlights his genuine passion, commitment and desire to lead a happy and content team of employees!! Inside this gem of a book, you will come across ideas and setbacks, which the author implemented in both of his successful online ventures. If you are the type who likes to take action, then this book will be an invaluable reference tool and to the rest, it will be a great source of inspiration to put your plans into action.

In this book Tony Hsieh will take you from his childhood, to the point where he puts great emphasis on customer service to catapult Zappos to the top and eventually to the merger with Amazon. Keep your highlighter handy, as the author generously gives you priceless guidance to make your business become a success.

On an end note, you may want to brush up on Maslow's Hierarchy, as the Tony refers to it on a regular basis throughout the book.
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Location: UK, Kent

Top Reviewer Ranking: 3,229