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Customer Review

121 of 132 people found the following review helpful
2.0 out of 5 stars doesn't do what it says on the tin, 15 Feb. 2012
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This review is from: HP CM749A OfficeJet Pro 8600 e-All-in-One (Print, Scan, Copy, Fax, Web) (Accessory)
We have used HP officejet printers for years because they do double-sided copying scanning and printing and no other manufactuer seemed to.
This one doesn't! It says it does full duplex but it will only work if you print a document from the computer. It won't do duplex as a standalone unit.
A backward step. HP were really unhelpful: they told us first that it could do it but we had to get the details from the internet, then they admitted that this model could not.

Note: if you want a printer that can photocopy from a two sided document and can scan from a two-sided document then go for HP 8500A PLUS - the 'plus' bit is important. We have now got one of these and it is doing everything that we want.

When looking at the spec watch out for 'two sided printing' vs 'two-sided printing and copying'.

And as for Amazon.co.uk's response: fantastic: five stars: easiest return I have every made; money refunded withint three days. Very good service from Amazon indeed.
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Tracked by 4 customers

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Showing 11-13 of 13 posts in this discussion
In reply to an earlier post on 15 May 2013 22:21:03 BDT
ajspipers says:
Had ours 10 months now and it works a treat. What I find especially useful is that its standby current is so tiny that you can leave it on the whole time and then just Print from any computer in the house and it instantly wakes itself up and starts printing. Had to change the black starter cartridge last month and two of the colour ones yesterday so that's not bad either. Mr Eyre's unhappy experience does not reflect ours at all. I have also added the extra tray attachment (c.£45) and that was simplicity itself: just sit the printer straight on to the tray and use the touchscreen to change the default tray setting. Not only is it handy having the extra paper capacity but you can leave the output tray pulled out whilst refilling the lower tray.

In reply to an earlier post on 15 May 2013 22:42:32 BDT
Yes it is a bother having to pull that drawer right out.

In reply to an earlier post on 16 May 2013 08:25:24 BDT
russ says:
I agree - the 8500 is easier but flimsier.We have both the 8500Plus and 8600plus - the latter is very fast indeed.
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