56 of 65 people found the following review helpful
Overpriced and terrible quality,
This review is from: Wacom CS-100 Bamboo Solo Stylus - Black (Electronics)
I waited and waited for this stylus because I have always loved Wacom; but, this was a terrible buy. I was a bit skeptical at the price - given it's nearly twice the price of every other stylus - but I figured: it's Wacom so it must be worth it. Boy, was that a mistake. When you first grasp it, it feels heavy. Not bad, heavy, but noticeable in weight. The weight wasn't the main issue. What was, was that it fell apart in one day - no joke. The top cap came off, the clip fell off - neither of which I could fix back on. The sleeve cap near the tip fell off as well. It felt good, but was poorly made. On top of all that, I contacted Wacom to let them know what happened and that I wanted a refund, to which the associate told me what I told them was not possible (essentially calling me a liar). When I repeated that it did happen and I had pictures, they still claimed it was somehow my fault and that there was no way they would offer a refund, but, I could ship it back to them and they "might" replace it - but I would have to pay for shipping both ways. Unbelievable piece of garbage that I will never buy again. It is still sitting in a drawer, in its box, doing nothing. Thanks Wacom for a terrible product and experience!
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Showing 1-3 of 3 posts in this discussion
Initial post: 22 Apr 2012 01:29:16 BDT
Mike Smith says:
Why didn't you just send it back to Amazon for a refund under their 14 day returns policy?
Posted on 18 Jun 2012 16:05:44 BDT
Gadget Man says:
Check your rights under the Sale of Goods Act. You may be pleasantly surprised!
Posted on 19 Jan 2013 16:13:43 GMT
V GIBSON says:
Please publish close-up pictures of it.
I have a new Kindle Fire HD and had to buy it a WiFi router (weeks of research and waiting) before I could get my books and then explore Apps. My fingers are more reliable (likely to get a response of any kind) than the sponge-stick that came with it's case. I got some drawing and notepad apps yesterday but hitting the right key on the keyboard is very hit-and-miss and the only pictures I can make are of the Jackson Pollock - cum - Wassily Kandinsky range; I can't even sign my Pagan name properly with either finger or sponge-stick. Sometimes a very light finger-touch works on a tiny button but sometimes even a series of sharp pokes won't get me the escape menu from an accidentally-opened nasty iPlayer programme. Responsiveness varies from App to App. The edge of my thumb works best on the buy-button in App Store, but not reliably so.
We really need a durable, robust, comfortable, fine stylus that will reliably do what we intend when we use it. The only way that this can happen is for us to warn each-other (in words an pictures) of all the bad stuff out there and wait for something that properly does the job.
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