Customer Review

26 of 35 people found the following review helpful
5.0 out of 5 stars Amazing game with no DLC included??, 29 Nov 2013
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= Fun:5.0 out of 5 stars 
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This review is from: Battlefield 4 (PS4) (Video Game)
Cannot fault the game, its amazing loved battlefield for years now but I only have one issue. I Pre-ordered Battlefield 4 off amazon because of the China rising DLC which is not included in the case? I payed 47 for this game to receive it with no content included and no idea why...anyone else have this issue or get it resolved?
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Comments

Tracked by 6 customers

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Showing 11-20 of 22 posts in this discussion
Posted on 29 Nov 2013 23:11:24 GMT
Nick says:
Ok thanks for clearing that up it seems to me Amazon only have the regular version of the game, and somewhere a pretty large mistake has been made. Oh well, I've had enough stress today waiting for my PS4 to arrive as the delivery van broke down and was five hours late. I need to sleep. I guess I will just have to purchase the dlc if it comes to it.

In reply to an earlier post on 29 Nov 2013 23:35:18 GMT
Gareth says:
So they ARE sending out codes for the strat guide as well?!?! agree with the last post, this has been a a bit of a bodge by Amazon. Just noticed the link I sent previously had the PS4 version listed at the top which doesn't show anymore. My release day PS4 was DOA so I cant play the game anyway :-(

Posted on 30 Nov 2013 13:17:37 GMT
James says:
From originally posting this review, I have talked to Amazon who directed me to contact EA which i recommend that anyone who pre ordered Battlefield 4 and did not receive the code for China Rising DLC should do. they issued me a new code within 5 minutes of talking to them. Problem solved

In reply to an earlier post on 30 Nov 2013 13:22:34 GMT
Was not that easy for me yesterday , I spent one hour on live chat to amazon who palmed me off to ea, then another 2 hours on live chat to ea , and after sending proof of purchase and everything to be told that I have to contact them again when I get my console. As they can not just give me a code. What a joke!

Posted on 30 Nov 2013 14:38:34 GMT
C. Funke says:
I've actually just been in contact with EA regarding this issue, as James claimed they gave him a code for the DLC, and it turns out that that's not the truth at all. The DLC won't actually be released until some time in December, so no one has a code as of yet, but upon release of the DLC Amazon should start sending out the code to anyone who preordered the game. At least that's what I was told by EA. You can check that info yourself here at the bottom of the page where it says "Access to China Rising":
https://help.ea.com/article/battlefield-4-pre-order-overview#2

In reply to an earlier post on 30 Nov 2013 14:48:37 GMT
James says:
I'm pretty sure it is the truth as I have the email from customer services with the code In my inbox, ever consider that the person that I spoke to had a different way of dealing with this issue. And to your comment of no one having the code is rubbish as I have friends that have received the code in the case with their game, they just ordered it from somewhere else and not off amazon yet they can't redeem it as the DLC gets released later in December.

Posted on 1 Dec 2013 10:35:37 GMT
Martin says:
same here 2 out of 2 pre-orders this and Need for Speed Rivals with the pre-order DLC missing not happy

In reply to an earlier post on 11 Dec 2013 10:50:13 GMT
Nuno Matos says:
No dlc also

Posted on 11 Dec 2013 15:07:30 GMT
Last edited by the author on 11 Dec 2013 15:08:17 GMT
robert says:
No dlc either. One big error on amazons behalf and when you speak with amazon it sounds like they have a bag of scrabble letters and pick them out of the bag. I was given a 14 digit combination. When I challenged it he said he would call back tomorrow. Come on amazon your a big company - an explanation would be good!

http://www.amazon.co.uk/gp/feature.html/ref=pe_572741_40935641_amb_link_177901367_3?ie=UTF8&docId=1000724303&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=hero-quick-promo&pf_rd_r=0VQ862TN2K9PZW0M63F6&pf_rd_t=201&pf_rd_p=437714027&pf_rd_i=B00BT9DTCM

In reply to an earlier post on 11 Dec 2013 15:23:30 GMT
The 14 digit code is for the strategy guide

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3.8 out of 5 stars (305 customer reviews)
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