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Customer Review

5.0 out of 5 stars A quick and easy read, 21 Jun. 2011
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This review is from: Nee Naw: Real Life Dispatches From Ambulance Control (Paperback)
As the title helpfully explains, these are "real life dispatches from ambulance control". But bear in mind, the author confesses that she sometimes elaborates when she tells stories. Having said that, let's move on to the book!

The narrator is one of those forunate people who by circumstance and accident finds herself in a job she never thought she'd have, but that she grows to love and master. She is very honest and down to earth in her retelling of her experiences as a call taker. She shares her uncertainties before new assignments and her feeling of accomplishment after a job well done.

The book is based on a blog and, for better or worse, it shows. The chapters are short, some of them as short as 6-8 lines with the longest chapters being 3-4 pages long. Not an immersive read then, but given the subject matter that isn't necessarily a bad thing. Some of the stories are harrowing, and I had to put the book down several times because i welled up.

As for the stories themselves they are dramatic (the first story is about the bombings in London in 2005), funny, sweet, disgusting (Mr. Halfpenny!) and moving. She touches on prank callers, children as callers and patients, rude callers, psychiatric cases etc. (The list goes on!) As a bonus she advices on the correct behaviour as a caller and explains why they have to ask the seemingly stupid questions.

I heartily recommend this book! :)
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Location: Oslo, Norway

Top Reviewer Ranking: 408,764