Customer Review

5 of 6 people found the following review helpful
4.0 out of 5 stars Sleek product with exceptional customer services from Mophie, 10 Mar. 2014
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This review is from: Mophie Juice Pack Air External Battery Case Made for iPhone 5/5s in Red - MFi Approved (Accessory)
My iPhone 5 of just over 18 months started to develop battery issues. It would jump from 70% to 1%, or reach 30% then turn off. I struggled to get half a day out of it without any sort of use. I looked into battery packs and it's quite clear Mophie are the premium product in this area. I spent some time checking out reviews of various products but in the end settled for the Mophie case. The Air model gives 100% extra battery while not sacrificing on looks. The material is great quality, it all clips together without any raised edges and slips in the pocket nicely. It does add a bit of girth and weight but I actually quite like this, it's more natural to hold in the hand then the slim square edges without a case.

I've since replaced the internal battery via a £10 battery from Amazon which was pretty easy to do, but having the Mophie is great for long days out where you can't get to a charger.

You charge it up with a standard Micro USB cable, which will also charge the internal iPhone battery. Toggling the battery pack is a simple switch on the rear of the case, and there are 4 LED lights to show you how much charge remains.

The case itself comes in 2 parts, the iphone slides into the top part and the battery connector clips on the bottom easily, there's no chance of it falling off it's a secure fit. Unfortunately I took the lower piece off to dock it with my bedside alarm clock and I somehow managed to lose the bottom part. Checking online there doesn't seem to be anywhere to order just the lower part so I contacted Mophie in the states and amazingly they sent me a complete new case FOC including speedy shipping from USA. I'm blown away by this customer support and Mophie have gained a customer for life.
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