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Customer Review

0 of 2 people found the following review helpful
1.0 out of 5 stars not working at all, 16 Dec. 2013
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This review is from: C-PEN 3.5 Scanning Pens (Personal Computers)
i am totally disappointed its not working at all and now i can't change it because i was the international student and am not in UK any more
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Showing 1-2 of 2 posts in this discussion
Initial post: 22 Dec 2013 05:26:13 GMT
Last edited by the author on 22 Dec 2013 05:27:04 GMT
H'Angus says:
Assuming you purchased it from a UK address, the retailer is liable to you for the goods to be reasonably durable commensurate with the cost. This can be for up to six years, but I would say four for the price this cost. It doesn't matter where you are in the world in terms of seeking a remedy from the retailer. The manufacturer warranty is an additional promise on top of that. Have a look, it might be international. And tell Amazon it's not working because they might pay return postage if they require its return.

Posted on 27 Jan 2014 15:19:47 GMT
Peter says:
Muhammad, get in touch with us on support@cpen.com and we'll try to resolve your problem.
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