Customer Review

59 of 62 people found the following review helpful
3.0 out of 5 stars Good lights, let down by the brackets, 5 Mar 2012
This review is from: Alphasonix Super Bright 7w CREE LED Machined Aluminium Waterproof Front Bike Light with Multi-function LED Rear Light - Supplied with new design, fully adjustable mounting brackets allowing the front light to be easily removed to use as a powerful torch or to prevent theft (Misc.)
I decided on these lights after reading a great many reviews of these and others. The lights arrived very promptly and I tested them out that night without putting them on my bike. They were great. The front light is really bright - even on the dimmer setting - and the back light is very good, too. So I put them on my bike. That was when the disappointment set in.

The front bracket is rubber, so quite easy to fit on the handle bars. However, I recommend using a washer (not supplied so find one), as the screw head is only a tad wider than the hole.

The back bracket is very flimsy. The screw head chewed through the bracket resulting in the light's clip separating away from the rest of the bracket. I had to re-jig the whole bracket to get the light to stay. This is a design flaw, exacerbated by the cheap, soft plastic construction.

The lights themselves I would give 4 stars. They are bright and easy to use. The only thing I don't like about them is that you have to go through all the flashing options on the back light before they switch off. I would have prefered a simple on-off button - but I guess that's down to personal preference.

It's the brackets that let the package down. If you want a good torch with a clip and red light you can clip onto a rucksack, then these are the lights to go for. If you want them on your bike, be prepared for some re-engineering.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 4 customers

Sort: Oldest first | Newest first
Showing 1-7 of 7 posts in this discussion
Initial post: 5 Mar 2012 11:51:55 GMT
Last edited by the author on 31 May 2012 14:07:19 BDT
Sandra K says:
Hello, as a family-run company we take customer service very seriously, so thank you for your constructive comments, we will pass them on to our factory and change the brackets. If you contact us we will send you a complete new set with the new brackets. Regards, alphasonix Ltd.

Update (May 2012): All new bike light sets are supplied with new style brackets and 5 x AAA batteries

Posted on 17 Aug 2012 06:58:31 BDT
George Todd says:
just recieved my lights and i could honestly say i wish i hadnt the package was 5 individual bits in it NO fitting instuctions ( yes i know you dont have to be a super dooper brainy person ) also No batteries which means more money but the question i have to ask is what do i do with the plain clear tube ??? answers on a postcard please as for the equipment itself the back light looks cheep and nasty and looks like it wont last the front light looks like it would do its job and its also handy it could be a hand torch as well listen lads/lassies the lights etc are proberly ok im maybe just peeved the fact of no batteries etc

In reply to an earlier post on 18 Aug 2012 22:10:50 BDT
Sandra K says:
Hello, unfortunately Alphasonix Ltd. are out of stock of these light sets at the moment and another company is selling a different package which does not meet Alphasonix's standards and does not include batteries, which the Alphasonix package does.

If you are not happy with the order I would suggest returning it to the seller and ordering a genuine Alphasonix bike light set as soon as they are available.

Kind regards,
Alphasonix sales team

In reply to an earlier post on 20 Sep 2013 21:02:53 BDT
M. Goldsack says:
I have several lights like these, and some of them have a clear tube to enable a different battery to be used, eg: AA instead of 3.7v Li-ion, or single AA instead of 3x AAA in a holder. It sounds as if you have been unlucky to have been sent an alternative to the Alphasonic product that appears to be extremely good.

In reply to an earlier post on 28 Oct 2013 13:55:41 GMT
mr lee says:
So to clarify, what you are saying here is that the item listed here is of substandard quality ? We should take a chance or seek an alternate item? Or is the genuine item now being delivered ?

In reply to an earlier post on 3 Nov 2013 15:33:47 GMT
Sandra K says:
Dear Mr Lee, as long as customers order from Amazon directly they will receive an Alphasonix product and a 2 year warranty. Unfortunately some third-party sellers (who are based overseas) also sell on this listing.

Kind regards,
Sandra
alphasonix Ltd.

In reply to an earlier post on 26 Nov 2013 08:52:37 GMT
[Deleted by the author on 3 Dec 2013 15:05:17 GMT]
‹ Previous 1 Next ›