Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars Promise not forfilled, 16 Jan 2009
I bought this machine after looking around extensively. There are no other grind and brew in this price range with a thermo flask and grind function, and also this machine is seriously attractive. So I ordered and then all the promise unravelled bit by bit. The list of cons is long. The jug is difficult to pour as it has a thick inner rim. This makes it impossible to clean properly too. It says you can put the parts in the dish washer, but if you do, then water seeps into the thermo lining.The whole set up needs endless cleaning and brushing down, and still the coffee chutes get impacted. Sometimes this results in a jug of hot water as the grinder just did not grind. A jug of hot water is only marginally worse than the taste of this coffee at the strongest setting in any event. It is no good fooling the machine and dialing in 12 cups when actually filling with 10 cups either. It simply cannot make proper coffee as it tastes raw. Obviously the water does not reach the right temperature and/or the grinding is faulty. Sometimes I find a surfeit of coffee grains in the flask itself. Sometimes the coffee is actually strong enough, but only when I add an extra two scoops of pre-ground coffee in the filter basket in addition to using the grinding function. My use of coffee has gone up, and so has my water bill with all the cleaning. But my enjoyment of coffee has plummeted. Lets put it this way - the instant tastes better! It is going back to where it came from today and I would urge everyone to save their money and buy something else. Also, cuisinart, please listen!
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