Customer Review

0 of 1 people found the following review helpful
3.0 out of 5 stars Could be better, 9 Mar 2014
This review is from: Changing How You Manage and Communicate Change (Soft Skills for It Professionals) (Paperback)
This is an OK book, mostly focused at regurgitating other people's theories and models. The language is very basic. It is more geared to people that are not experienced with change management. The key is the Satir model (not developed by the author) and how to use it to your best advantage when managing change. Some useful (and very logic) tips. Nothing new.
Could be a useful tool for managers that have not dealt with change before and are not familiar with basic theories and the change cycle.

Notwithstanding the focus should be on communication, this book does not offer any example on how to communicate at each stage of change. Just a general overview. Disappointed.
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