Customer Review

2 of 2 people found the following review helpful
1.0 out of 5 stars When it works - it's good... But only when it works...., 24 Jun 2013
Verified Purchase(What is this?)
This review is from: LiteOn IHOS104 4x SATA Internal BD-ROM Drive Bare Including CyberLink Software (Personal Computers)
So I got this drive as I have upgraded to a 2nd display and wanted to watch movies whilst gaming or surfing the net... It worked for about a week then would mysteriously disappear from the PC... wasn't showing in 'Device Manager' or 'My Computer'. Only a reboot would bring it back and then randomly it would vanish again...

I tried changing SATA cables, the port its connected to... un-installing and reinstalling, upgrading to the latest drivers or rolling back to previous drivers... everything I could think of with no change. I contacted Lite-on and waited and waited for a response... what I did get was a request to do exactly what I had already done, even though I had already told them that I had done it all... This week it has complete dropped off the face of the earth and will not even show on a reboot... There is still power to it and it should be working but nothing...So I am sending it back to Amazon for a refund.

My recommendation? don't go for cheap OEM products, spend a little more and get a proper branded model
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Tracked by 1 customer

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Showing 1-2 of 2 posts in this discussion
Initial post: 31 Jul 2013 20:16:58 BDT
Simon Walker says:
That's mine started doing that too, did you actually send it back or did you manage to sort it another way?

In reply to an earlier post on 31 Jul 2013 20:36:08 BDT
The 'Scribe' says:
I sent it back as it was within the EU guarantee time line and replaced it with Samsung Slim Retail External 3D Blu Ray Writer

Haven't looked back since
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