0 of 1 people found the following review helpful
Good product, good communication, poor courier,
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This review is from: Macleod's Clinical Examination: With STUDENT CONSULT Online Access, 13e (Paperback)
My product arrived in perfect condition exactly as promised and within the correct timescale. However, Bookasaurus use DHL as their courier so whilst it arrived on time I did not get for a good while after I ordered it as they did not leave a note to say that they had called nor where I needed to collect it from. When I eventually discovered this (after a long and expensive phonecall), I found their nearest pick up point was a good 10 miles away - not handy if you don't have a car - but managed to reschedule the delivery. Bookasaurus were prompt in replying to my emails and did help me get to the bottom of the issue but to get 5 stars, I recommend they change their courier.