Customer Review

3 of 3 people found the following review helpful
4.0 out of 5 stars Great little gismo once you figure it out, 22 Oct. 2012
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Took about half an hour of fumbling around before the bluetooth headphones I was using with this dongle suddenly sprang into life. On first inserting the dongle into the PC USB port the drivers get downloaded off the net, but one is then launched into a webpage of options that turn out to be entirely irrelevant to the installation process. Despite hearing no sound through my phones I eventually discovered that the phones were in fact synced to the dongle by virtue of the fact that, despite no audible sound, I could nonetheless use the phones' skip buttons to control the track being played on iTunes. To get actual sound it turned out that the trick was, rather deeply buried in the manual, to activate the dongle in preference to one's PC speakers by going to Control Panel->Sounds->Playback and setting the dongle to be the default device. Obvious once you find it of cours. Bit clunky then that from now on to switch between speakers and headphones will mean a few mouseclicks to toggle between them. A bit of software to automatically detect active headphones and toggle as appropriate would be great, but not just yet it would seem. Also looking forward to the occasions when I hear 'Dad, the computer sound's not working' and I have to get involved to check the relevant settings. Other than that the thing works fine and entirely uncontroversially.
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Tracked by 1 customer

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Showing 1-1 of 1 posts in this discussion
Initial post: 19 Apr 2013 15:52:02 BDT
Martin G. says:
Thankyou John, without reading your review I would never have got this to work. I tried to contact Sennheiser 3 times via their German complaints centre (politely). They never bothered to reply. The impression you get from their website is that they are very keen to boast about their rock star credentials but apparently don't give 2 hoots about ordinary customers.
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Review Details

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Reviewer

John Ferngrove
(TOP 500 REVIEWER)    (REAL NAME)   

Location: Hants UK

Top Reviewer Ranking: 239