2 of 2 people found the following review helpful
Jammed up !,
This review is from: HP Officejet 6500A e-All-in-One Printer (Print, Scan, Copy, Fax, e-Print) (Electronics)
Have always gone for HP printers so no reason to change or so I thought !!
Delivery was better than promised, but upacked the printer and followed the instructions. Installed cartridge cradle closed the cover and didnot sound good !! Cradle was jammed and would not move. Contacted help line and followed instructions - No good. Hp e-mailed and said replace in 24 hours, please complete form. Then waited 7 days for replacement, which I cancelled returned to Amazon and could not have been easier. Bought Brother replacement which Amazon delivered 2 days quicker than promised.