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Customer Review

6 of 10 people found the following review helpful
1.0 out of 5 stars Be vary wary, 21 Nov. 2013
By 
This review is from: PowerDirector 12 Ultimate Suite (PC) (CD-ROM)
This is a warning about the problems I have had with PowerDirector 11, Ultimate suite.
I have finally kicked it into touch.
There have been too many problems to list.
I did try the "free" version. The snag is the free version does not let you use the 3D editing facilities without buying the full version. I did buy.

WHAT A WASTE OF £150!
(If you buy through Top Casback don't expect a quick (or any) payout) Not the fault of Top Cashback, though.

The programme was installed on a brand new computer. New motherboard, i7 processor, 16g memory and a new graphics card.
No other software loaded other than PowerDirector and Power to Go 8 installed.

If I enter all the unedited video onto the timeline (1.6 hours) and select to show the SVRT information, with the video from a Sony HDR-TD20VE, it shows the a few bits of video would need rendering. I removed these from the timeline and set the programme to create a 3D Blu Ray disk.
This it would do.
I then tried editing the video with the only transition used being fades. Edited video is 36 mins. long.
It then fails to either create a 3D disc or to do a "produce" file.
The programe has a tendency to crash several times within an hour.
I soon learnt to change the automatic save to 2 mins.

I have even done several complete reloads of Windows 7, the motherboard drivers and Cyberlik crap. (AND I MEAN SEVERAL RELOADS.) And obviously several editing sessions.

Every time I have tried to do an edited video it has failed. At different places in the video. This is when trying to do a Blu Ray 3D disk or trying to do a "produce" file.

If you think I am quick to criticise, I have been tring to get this program to work since the beginning of August. I am retired so the humber of hours spent on this runs into the hundreds.

For £100 pounds I can upgrade to version 12. I wouldn't give 12p to upgrade.

I shall go back to 2d using PinnaclE DV500 which I had used for years without any problems.
If anyone knows a good reliable 3D editing program I would love to hear about it.

If you fancy trying Power Director 12 I wish you all the luck in the world. I think you will need it.
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Showing 1-2 of 2 posts in this discussion
Initial post: 10 Jan 2014 08:20:43 GMT
Dear Nick,
We are sorry to hear about your issues with PowerDirector 11. Can you please submit a report to our technical support team? It could help us solve the issue:

https://membership.cyberlink.com/support/service/technical-support.do

If you already submitted one, please share your support ticket number or VS code here so we can investigate.

Also, another user was having what seems to be a similar issue with PowerDirector 12, which was fixed by updating his graphics card driver. Please have a look and see if it can assist you.

http://forum.cyberlink.com/forum/posts/list/15/31042.page

If not, try posting a new topic to see if any other users have ideas on how to fix.
Regards,
David

Posted on 2 May 2014 11:19:12 BDT
Nick says:
I have since purchased Sony Vegas 12.
I have installed it on the same computer after yet another format of the hard drive and a re-installation of Windows 7.
It took a bit of learning to use the Sony Vegas editing program.
When I had edited the same video as previously mentioned, and set it to render and burn a Blu Ray disk, - IT WORKED.
No crashes!
It cost me a lot of money to get a system that worked. What a shame that I did not go the other way round.
I hope this information helps someone make the right decision.
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