Customer Review

21 of 23 people found the following review helpful
2.0 out of 5 stars File transfer Nightmare, 6 May 2013
By 
This review is from: Panasonic X800 Full HD 1920 x 1080p (50p) 3D Ready Camcorder - Black (3MOS Sensor, 23x Intelligent Zoom, SD Card Recording, Leica Dicomar Lens, and Manual Control Ring) 3.0 inch LCD (discontinued by manufacturer) (Electronics)
I have used a Panasonic HDC-SD10 for many years and produced loads of videos using Adobe Premiere Pro and thought I would move up to the HC-X800 given all the rave reviews. It's not made clear that this is actually much bulker camera to carry around, does not in reality do much more and the quality is not noticeable better for all the extra money.
Getting the files out of the camera is where the problems really start. I have always just taken the SD card out and put it into the computer card reader and simply copied the AVCHD files over for editing. Not now. The new SDX cards from the Camera are not recognised at all by Windows7, rather it suggests you 'format' the card and erase all your hard work - not a good idea. The manual also says the camera will not work with cards that have been formatted in your computer, so there is no way of doing it the other way round.
So link the camera up using the USB lead, slower but it should get us there? - well no. You can play and watch you videos using this means, but not copy them off - because it protected as 'read' only. You might think there is an easy way to change this setting on the camera - please try! The Panasonic support is none existent on this issue and the web links provided in the manual on using the SDX cards lead you nowhere.
They really want you to use their software 'HD Writer AE', but it makes no sense to me, using a big bulky programme (the manual alone runs to 165 pages) just to transfer video clips/files from camera to computer, particularly if you have no need to convert them (Pre-pro has always managed AVCHD files - although as I have not yet managed to transfer any off this new camera it may be my next problem)
There are a lot of neat small and much cheaper video cameras that avoid the time and frustrations with the odd file transfer system used by Panasonic on this machine.
Hope this is of help to you.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 25 Jul 2013 11:06:34 BDT
HENRY says:
thank you for your comment it really forced to not buying this camcorder

Posted on 6 Sep 2013 18:20:47 BDT
Ardeus says:
Have you found out your way around this problem? I haven't found anyone else with the same problem.

In reply to an earlier post on 24 Sep 2013 12:14:51 BDT
Philip says:
Yes - you have to use HD writer, it does have a mind of its own and once transferred it does not like you moving files around as they then disappear from HD writer and there is no way to 'refresh' its idea of where files are.
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