Customer Review

7 of 11 people found the following review helpful
1.0 out of 5 stars What a rip-off ...., 4 April 2013
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This review is from: Erin Multi Purpose Plant and Vegetable Compost (70 Litre Bag)
I ordered four bags of compost and thought the 5.45 delivery charge was pretty reasonable --- there was no mention of extra costs if you live in a certain part of the country. Imagine my horror when they contacted me more than a day later to tell me that, because I live in the Highlands, the cost of delivery would now be 59.55 ---- that's a hike of over 1000%! It means the cost of delivery is more than a third higher than the total price of the compost!
Living in a remote part of the country, I'm used to some companies charging extra for delivery (it's not fair, but if you shop around you'll usually find someone else selling the same product without the surcharge). Obviously, I cancelled my order with Recycle Works Limited, but it really annoys me that companies like them have such an underhanded and lazy policy when it comes to delivery --- the Royal Mail's Parcelforce service would deliver their products anywhere in the UK at a fraction of the price quoted here. Shame on Recycle Works Ltd and their ilk.
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Tracked by 2 customers

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Showing 1-3 of 3 posts in this discussion
Initial post: 16 Apr 2013 11:19:12 BDT
Not a product review, wrong place to make your flames... You have discredited Vital Earth Peat Free Organic Vegetable Compost and not the supplier.

In reply to an earlier post on 16 Apr 2013 19:15:42 BDT
Last edited by the author on 16 Apr 2013 19:19:34 BDT
jbc says:
Not true: in my review I made it clear that hadn't ordered the product, and that my gripe was against those companies who discriminate against those who live in remote areas. I ordered six 50l bags through another company in Amazon Marketplace, and they delivered it for free (well done Retail Solutions Europe). This dichotomy of attitudes by companies delivering to the Highlands is not uncommon, and it is a source of great irritation to those who live here. It's time to name and shame.

In reply to an earlier post on 7 May 2013 09:04:16 BDT
anonymous says:
this stuff works great for my garden seedlings and adults i cant complain i love it i buy one bag a time no problems at all, maybe they charged you delivery for each bag thats why your bill was soo high
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4.2 out of 5 stars (6 customer reviews)
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