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Customer Review

3 of 4 people found the following review helpful
1.0 out of 5 stars NOT AS ADVERTISED, 30 Aug. 2014
Verified Purchase(What is this?)
This review is from: Philips Dual Precision HQ8/50 Replacement Shaving Heads (Personal Care)
Advertised as the blades that last for two years, but what was delivered was a pack of the blades that need to be changed after only one year.
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Showing 1-2 of 2 posts in this discussion
Initial post: 6 Sep 2014 21:01:26 BDT
DJJ says:
Has happened to me twice within the past few weeks. After complaining 1st time I returned the product & purchased another one recommended by Amazon only to discover it was also the wrong product. I have complained again. Amazon have admitted the information on the website is incorrect & assured me on Tues it would be corrected within 24-48 hours. It is still incorrect today, Sat. I have no confidence to purchase this product from Amazon.

Posted on 24 Sep 2014 14:15:57 BDT
Dear Customer,

We are sorry to hear that the performance of your Shaving Heads is not what you were expecting.

We would like to inform you that we have a dedicated team that can assist.
So that we can look into a solution, we would kindly ask that you email our team with your details and they will respond as soon as possible.

Kind regards, IF.
Philips Customer Care
Email: PhilipsSocialMedia.UK@philips.com
Subject: Amazon Shaving Heads
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