Customer Review

2 of 2 people found the following review helpful
1.0 out of 5 stars What a let down, 16 Sep 2012
Verified Purchase(What is this?)
This review is from: Premium Range -Twin Pack- 2x Generic Rechargeable Panasonic CGA-S006E for Lumix DMC series Cameras (Electronics)
I ordered this product to give me a couple of backup batteries during our family trip to Uganda. The place we were visiting had very limited resources and relied on solar power. I didnt want to start using up some of their precious power but I did want to be able to record all of the amazing people, places and experiences that we would encounter. That was my reason for purchasing 2 additional batteries for my camera. I thought that by charging all three before I left I could minimise our impact on their power supply. The first set of batteries arrived - one was dead, refused to even register in the charger. I contacted the seller straight away and explained the urgency of the situation - we were due to leave in 5 days. She said she would send a replacement. The replacement didn't arrive on time. The 1 battery that did work only lasted for around 40 mins once inserted into the camera (the original lasts for at least a full day of taking pics and video). It then refused to recharge. I was not happy and I was forced to limit the use of the camera ( we took less pictures this year as a family of 5 than my wife took with the same camera when she was in Uganda the previous year on her own) and we also had to ask the folks if we could recharge the camera every few days (they were so generous about it). When we returned from Uganda 4 weeks later I expected to see the replacement pack but it had failed to arrive, even after 4 weeks. The company did give me a refund but didn't even offer an apology. I won't be dealing with them again
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