Verified Purchase(What is this?)
This review is from: Carlton Glider II Hard PP 2 Wheel Trolley Case (Apparel)
I bought two suitcases for a long haul holiday. Before we set off, we had problems locking the side locks. We contacted Carlton and they sent us two new side locks immediately. Brilliant service. We have now just used the cases again for a cruise and have again had problems with one side lock and the main front lock. I have asked Carlton to help in this case and awaiting a response. I hope they are as helpful this time. On the whole the cases are strong and easy to use. There are no frills inside, but I assume that this is to keep the weight down. If we can get the locks right, it is a good products.