7 of 7 people found the following review helpful
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This review is from: StilGut Ultraslim Case, with Smart-Cover Function Support and Stand for original Apple iPad 3rd & 4th Generation Wifi + 4G 16, 32, 64 GB, black (Electronics)
I'm submitting this review, not only because of the product, but also because of the service I subsequently received from StilGut.
When the case arrived I knew straight away I had made the right choice. I had been deliberating for a couple of weeks on which one to buy and it looked exactly as I hoped it would, fitting the new iPad very snugly offering good protection without covering up too much of the device itself and feeling like a real quality product, perfect. Or so I thought, it took me a couple of days to realise that the auto-sleep mechanism wasn't working correctly, it would lock then unlock the iPad when the cover was closed then do the same when it was opened, this gave the illusion that it was working until I closed it one evening and noticed the screen still glowing under the cover. I contacted StilGut, I had received an email to contact them with any query's rather than Amazon when I first placed the order, and they immediately sent out a replacement. Not only did this one work perfectly, auto-sleep and all, but they allowed me to keep the first one as well as a gesture of good will, fantastic!!