Customer Review

8 of 10 people found the following review helpful
3.0 out of 5 stars A decent product with variable quality, 17 Feb 2014
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This review is from: Hario Medium Glass Hand Coffee Grinder with Ceramic Burrs, Clear (Kitchen & Home)
This mill has several things in its favour compared to the alternatives. It's relatively cheap, has a high capacity, and the glass bowl is static-free so that all the grounds are easily tipped out.

The one I received, though, had its inner ceramic burr mounted slightly off-centre on the steel shaft -- an obvious fault for which I almost returned it immediately. Instead, I used it for a week, finding the grind results acceptable if not outstandingly consistent. Then one morning a big chunk broke off the upper part of the inner burr while grinding some nice beans. At no point did I deviate from the usage instructions, and I imagine that the failure was related to the off-centre mounting, but it didn't inspire confidence in the product.

At least one other reviewer here also experienced a broken burr within the first week.

If you get a good one, you'll likely be happy with it. I'll be trying an alternative option like the Porlex Mini Mill.

A couple of practical points in relation to other reviews:

- The easiest way to use the mill is mid-air with two hands sharing the work: holding it down on a counter top makes life harder
- If you're worried about high import duties when shipped from Japan, pay a little more up-front and choose a "Fulfilled by Amazon" seller

Update: after getting a prompt refund from Amazon, I replaced this with a Porlex Mini Mill, which has been a delight. The Porlex Tall has a larger capacity, and is presumably equally good.
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Review Details

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Reviewer

S Purcell
(REAL NAME)   

Top Reviewer Ranking: 274,667