2 of 3 people found the following review helpful
do not read this in public,
This review is from: Dear Customer Services: Letters From the World's Most Troublesome Shopper (Paperback)
Read this book some time ago and found myself looking for short stories to read on the recent plane ride I have just taken,I laughed so much I think I was disturbing some of the other passengers. In fact I may have given Terry another follower as the bloke next to me asked what I was reading that was so funny so I let him read a couple of the letters, cannot for the life of me think of how he keeps thinking these things up.