ARRAY(0xae2fdde0)
 
Customer Review

25 of 32 people found the following review helpful
5.0 out of 5 stars Was good when it worked UPDATED, 7 Aug 2013
Verified Purchase(What is this?)
This review is from: AnkerŪ Astro 3E 10000mAh Portable High Capacity Dual-Port External Battery Power Bank Backup Charger for iPhone 5, 4S, 4, iPad 4, 3, 2, Mini, iPods (Apple adapters not included), Samsung Galaxy S4, S3, S2, Note 2, HTC One, EVO, Thunderbolt, Incredible, Droid DNA, Motorola ATRIX, Droid; Google Glass, Nexus 4, Nexus 7, Nexus 10, LG Optimus, PS Vita, Nook HD+ (30-pin adapter for Nook HD+ not included), GoPro and More (Wireless Phone Accessory)
Stopped working after 6 months, now I just have the lights flashing but it is not charging. Very disappointed with the product. EDIT: seller kindly offered a replacement as soon as informed about the item being faulty, great customer service!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments


Sort: Oldest first | Newest first
Showing 1-2 of 2 posts in this discussion
Initial post: 7 Aug 2013 21:37:48 BDT
cdw says:
They give you a 18 Month Warranty.
Get in touch with them and they will replace it.

Posted on 8 Aug 2013 12:25:20 BDT
ANKER says:
Dear Andrius,

Thanks for your taking time to leave us the review and letting us know the problem.

Sorry to hear the battery can't be recharged. Would you please use different charging cables to see if it makes any difference? Please email us at support@ianker.com with your Amazon order # and details. We will take responsibility for exchange or refund per your preference once confirm the problem.

Hope to hear back from you soon. Thank you for your cooperation on this matter.

AnkerDirect Customer Service Team
1-800-988-7973
support@ianker.com
Mon-Fri 9am to 5pm(pst)
‹ Previous 1 Next ›