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Customer Review

15 of 23 people found the following review helpful
3.0 out of 5 stars BEWARE SAMSUNG MONO LASER PRINTER M2022 MODEL IS NOT WIRELESS, 17 Jan. 2014
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This review is from: Samsung M2022 A4 Printer Xpress Mono Laser Printer (Accessory)
The above mono laser Xpress M2022 Samsung printer is NOT WIRELESS, contrary to Amazon's product details. This was also not even recognised by Samsung's own helpline. Because of both companies MISINFORMATION I have spent 2 days of wasted time. Eventually Samsung did inform me this product is not wireless, but only after a lot of wasted effort and frustration. This is very sloppy and annoying customer relations from both companies. But I doubt if they will compensate me. Doesn't new technology drive you crazy!!!! J Hubbuck.
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Showing 1-5 of 5 posts in this discussion
Initial post: 17 Jan 2014 21:31:44 GMT
hardatwork says:
seems harsh. The product details I'm looking at don't claim that it is wireless. The wireless model is Samsung M2022W A4 Printer Xpress Mono Wireless Laser Printer.

In reply to an earlier post on 20 Jan 2014 19:21:54 GMT
then you did not read the detailed product description - it definitely claimed M2022 printer as wireless. Clearly Amazon made a mistake and this caused me a significant loss of time. This was harsh on me. Why are you defending this Company's mistake. Are you an Amazon employee or someone with a lot of time on their hands.

In reply to an earlier post on 27 Jan 2014 14:35:28 GMT
Nik says:
I, too, was initially confused by the description, especially as the identical muddle was present on a bunch of other re-sellers' sites. I queried this with local PC World --Out-of-Stock, but info was displayed-- and received a fulsome apology. IIRC, my local Staples was the only shop to get it right first time because they sold both the 2022 & 2022-W variants !!

Happens I only wanted a USB version so, after checking on Samsung's own site, I happily went ahead with my Amazon purchase.

( Really, I wanted a *networked* laser printer, but they don't come cheap... )

In reply to an earlier post on 13 Mar 2014 13:03:28 GMT
J Grainger says:
This is the amazon page I see related to this printer:

Samsung M2022 A4 Printer Xpress Mono Laser Printer

Nowhere can I see any mention of it being a wireless machine [check the technical spec]

If you look at the M2022w page it clearly states it's wireless.

Posted on 6 Apr 2014 15:41:13 BDT
These comments are about reviewing the printer. Your problem is with Amazon so should not mark the printer down because of this. All Samsung wireless printers have a W after the product name by the way.
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