3 of 13 people found the following review helpful
Disappointed with service,
This review is from: Kelvin.23 Multi-Tool - Black (DIY & Tools)
This tool was a Christmas gift and although the tool itself is good and quite unique I would have liked to be informed that this tool has clearly been used before or at least been a display item. The security tape on box was unstuck, the box was full of dust and stained. The cardboard inside which is moulded to fit the tool was ripped several times. Not happy.
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Showing 1-3 of 3 posts in this discussion
Initial post: 16 Aug 2012 22:07:29 BDT
I'd rather know about what the tool is like to use, than what state it arrived in, specially when a feedback has one star on it. This review tells me nothing about the product. Not very useful at all.
In reply to an earlier post on 17 Aug 2012 00:00:07 BDT
I would have thought being informed about the condition in which a product arrives in and the customer service received is quite an integral bit of information which should be taken into consideration before buying from a company. This kind of information is quite useful to know if you are buying something as a gift.
In reply to an earlier post on 22 Aug 2012 09:29:50 BDT
I. M. Hawley says:
The review should be about the PRODUCT not of Amazon or a marketplace vendor.
If you review the PRODUCT poorly people will think the product is poor, clearly you don't think it is and that gives a negative impression on the product.
Your review is just a rant about the state the item arrived in and therefore irrelevant.
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