13 of 14 people found the following review helpful
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This review is from: Fujitsu ScanSnap iX500 A4, Duplex Wi-Fi Scanner (Accessory)
I received 2 defective scanners from Amazon. The first one failed after scanning ~100 pages and the second unit put 2 lines (and creases) on every scan. I confirmed with Fujitsu support that the unit was defective. Amazon replaced them promptly with next-day shipping.
The third unit is working perfectly (so far). The product is clearly the best in its class. I just wish the quality control could be better handled at Fujitsu. I'll provide an update in a month or so.