Customer Review

129 of 132 people found the following review helpful
3.0 out of 5 stars Weekend editions crash my Kindle, 7 Jan 2012
By 
This review is from: The Telegraph (Kindle Edition)
Having received a new 6" Kindle for Christmas, I am currently trialling the Daily Telegraph subscription. The daily edition is excellent; it is delivered wirelessly to my Kindle at about 3 am(!), and now contains pictures and the Matt cartoon. It is easy to read and to navigate around, and has two major benefits when travelling: (a) it is small and (b) it is clean! Any errors in it are no worse than in Kindle versions of books - e.g. spaces before punctuation, question marks instead of symbols, etc. - and I am aware that this is a problem when a hard copy has been scanned for electronic use.

There is a serious issue with the weekend editions, though. They may appear in the contents list on the Kindle, but when I try to open them the Kindle crashes and I get a message to delete them from the Kindle and download them via USB, which is inconvenient - especially if I'm away. Moreover, having downloaded them, I can read some of the sections (although accessing them is very slow), but if I try to access the magazine or any sections that come after it in the contents list, the Kindle crashes. Last weekend my Kindle crashed 23 times before I gave up and deleted the papers. Today, I have had the same problem; I tried to access the main paper twice and my Kindle crashed twice, so I have already deleted it and will again be buying a hard copy. This is a major problem, and for this reason I am very unlikely to maintain my subscription beyond the trial period.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 4 customers

Sort: Oldest first | Newest first
Showing 1-10 of 11 posts in this discussion
Initial post: 7 Jan 2012 17:26:35 GMT
Couldn't agree more - weekends are a disaster since I started my trial on Boxing Day - what a shame! Come on Telegraph, get this fixed fast!

In reply to an earlier post on 7 Jan 2012 20:25:16 GMT
N. Hastie says:
Same problem here - Excellent right up until the point it crashes, reboots and demands a fresh download.
I am currently on a trial and won't be handing over any cash if this is what I am paying for.

Posted on 23 Jan 2012 10:21:53 GMT
A COX says:
I am looking to buy a Kindle for the purpose of reading the Telepgraph on my morning train to work. You say the paper version is delivered wirelessly at about 3am; is this the case every morning? The official write up says it gets delivered from 6am. For me, the difference will dictate whether I buy a 3g enabled Kindle or WiFi only. Thanks in advance.

In reply to an earlier post on 23 Jan 2012 16:51:06 GMT
A Cox - not sure, I'm not up at 3 to check! This morning it was there at 5.30am

Posted on 8 Feb 2012 10:58:06 GMT
I was very close to ordering a Kindle Edition, particularly useful when I am away, but the remarks about the weekend editions has dissuaded me. I might look again in a month to see if there are signs of improvement, but I shall not subscribe if the weekend problems continue.
The last thing I want is my Kindle crashing when I'm away!

In reply to an earlier post on 8 Feb 2012 12:02:52 GMT
Weekend editions have been fine for the last 3 weekends. I believe the problem is now solved.

In reply to an earlier post on 24 Feb 2012 18:24:38 GMT
SonofFergus says:
do these e-papers work when abroad?

Posted on 8 Sep 2012 16:12:46 BDT
baldy says:
Why does Amazon insist on a payment of 9.99 when an existing Telegraph subscriber can download the paper FREE to an iphone/ipad,etc? The Telegraph would allow a free download to a Kindle by an existing subscriber (for the hard copies of the papers) but cannot provide the same service to Kindle owners.
Amazon needs to get its act together!

Posted on 5 Nov 2012 15:44:39 GMT
patp says:
Is the weekend issue definitely sorted now?

In reply to an earlier post on 18 Nov 2012 20:19:05 GMT
patp says:
Hi
Do you still think the weekend eddition is fixed?
‹ Previous 1 2 Next ›

Review Details

Item

3.3 out of 5 stars (215 customer reviews)
5 star:
 (45)
4 star:
 (63)
3 star:
 (48)
2 star:
 (32)
1 star:
 (27)
 
 
 
9.99
Add to wishlist
Reviewer


Top Reviewer Ranking: 540,181