Customer Review

2 of 2 people found the following review helpful
4.0 out of 5 stars Good dual SIM phone, but check the contents of the box., 18 Nov. 2012
This review is from: Samsung E1182 Silver Duos - Dual Twin 2 Sim Card Mobile Phone (Electronics)
Beware! (The phone itself is not bad. Good sound quality and nice loud ringer and good battery life.)

However, the phone I was sent came with no charger at all. Apart from the earplugs, there were 2 leads or wires - one for a computer USB port, and one FOR a charger which just had a female receiver socket for a single pin adapter and no plug or charger. The phone end for both these wires had the wrong size mini D connector which was too narrow for the port in the phone itself, therefore absolutely useless. Strangely enough the earplugs had a mini D connector which was wider and correct for this phone.

The user "manual" (just a single fold-up sheet) says to "plug a travel adapter". To what? There is nothing provided.

I bought a Samsung phone last year (and swapped it 'cos it had other shortcomings) and it had a 2 pin plug with a suitable D connector at the other end and that is what should obviously have come with this phone. In that case an adapter for a UK 3 pin socket (e.g. like a shaver adapter) was applicable.

For this Samsung E1182 the only thing to do would have been to return it for a refund or go out and shop and pay for a compatible charger lead - but to me it is not acceptable to just not provide one for starters.

Having said all this the supplier has responded in an excellent manner by apologising and has promptly sent a charger with a 3 pin plug so all is forgiven and I've revised my rating, because it was a very good deal.

The phone is good for basic calling, (which suits me fine, as I hate wasting my time texting on a small device when I can speak much faster and more conveniently, and get more value for my time. If I wanted to text I would definitely buy a phone with a landscape QWERTY keyboard)
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